Get an ISO 20000 standard usage and application guide
Our team will assist you in the use, purpose and application of this management certification so that it meets the requirements of ISO 20000.
We will introduce you to the terminology applicable to ISO 20000 standard.
Our experts will help you determine the quality of IT management and support services.
Perform an internal ISO 20000 audit
Our team will help you conduct an internal audit so you can prepare to obtain the certificate of the first international standard for IT services management.
At the same time prepare you to maintain ISO 20000 certification after receiving it.
We will also assist you during the regular internal audits that your company will have to continue to perform to comply with ISO 20000 and ensure the continuous improvement of the service management system.
Establish the proper controls
Review all ISO 20000 series standards with our team to identify which processes are not currently being applied in your company.
Our experts will also anticipate problems or risks that may be detected by the certification auditor, so that you can work on them before the audit occurs.
Integrate all the resources present in your information management system with trusted tools, automatically analyzing possible risks and improving your IT services management.